Training on Management Control and Performance in Public Administration
Description of actual services provided
A 10-day training program designed to build the capacity of eight staff members and managers from various departments of the General Tax Directorate in Kinshasa. This training enables participants to implement management control techniques and tools, master cost analysis tools, develop dashboards, and foster a culture of “performance and results” within their administration.
Specific objectives
- Maximise the contribution of the management control function for all public service stakeholders, particularly program managers.
- Develop a management control approach tailored to the public sector and master its methodology.
- Optimise the implementation of public policy strategies.
- Facilitate the rollout of program strategies across central and decentralized agencies.
- Verify that the resources deployed align with the performance objectives.
Participants’ Feedback on the services provided
• With all the theoretical and practical knowledge, I’ve gained in the field of management control (dashboards, metrics, budgeting, cost optimisation, etc.), I can apply it within my area of responsibility to effectively lead meetings and help drive sound decisions. Let’s not forget that a good manager is someone who knows how to make the right decisions.
• Hamid Khouloud’s presentation made such a positive impression on me that, at the next opportunity, I will be eager to attend other training sessions led or co-led by him. His examples, as an African, perfectly matched our realities without any reservations.