Our Teams

Mr. Bennouna holds a Master’s Degree in Business Administration (MBA) and a Master’s Degree in Project Management and has completed his Ph.D. education in Information Systems at the School of Management Sciences (ESG) of the University of Québec in Montréal (UQÀM). Since joining the firm in 1993, he has carried out numerous technical assistance and training mandates in project management and procurement for governments and international development projects in Africa, Europe and Asia. Mr. Bennouna is a Project Management Professional (PMP) and he is also a Lecturer on Public Procurement, at the University of Québec in Montréal (UQÀM).

Holding a master degree in project management on the issue of international development and a bachelor degree in psychosociology and communication, M. Delagrave has been with the firm for more than 13 years. As director of professional services, he is responsible to coordinate all assignment and consultant and overview the technical assistance mission of the firm all over the world. Over the years, he conducted hundreds of training sessions for the benefit of thousand public servants from Africa, Asia and the Caribbean on issues related to project management such as: planning, monitoring and evaluation, participatory approaches and communication, procurement, Results-Based Management. M. Delagrave possesses a deep understanding of the procedure of the various international donors (World Bank, AfDB, ADB, UNDP, etc.) and has participated in the successful elaboration of several winning proposal for the project they fund. As Director of Professional services, he conducted multiple commercial mission in Bangladesh, Benin, Botswana, Cambodia, Cameroun, Gabon, Ghana, India, Indonesia, Kenya, Laos, Liberia, Malaysia, Morocco, Malawi, Nigeria, Uganda Philippines, DR Congo, Rwanda, Senegal, Sierra Leone, Tanzania, Togo, Uganda, Vietnam and Zambia.

Dedicated and passionate professional for more than 25 years, Ingrid Martin has always evolved in customer service and administrative management, fields in which she takes great interest. Her superior studies in tourism have allowed her to work in companies where she could highlight her social and organization skills, with, among others, 10 years of experience at Paris Aéroport (ADP) and 15 years at SETYM International in Montreal. Attentiveness, communication, loyalty and respect are important values that she carries even further afield in order to contribute to SETYM International’s longevity.

After finishing her specialized trilingual assistant and International trade studies (French, English and Spanish), Véronique Brissonnaud began career in 2000 as a sales representative in France. Her desire to travel led her to Montreal in 2008, where she joined SETYM International for a new fulfilling professional journey. Starting as customer care assistant, she has been working as a coordinator for Central Africa, Madagascar and Haiti since 2013. Nurturing great relationships with customers, discovering new cultures, along with contributing to the expansion of a human-sized company and developing countries are the key elements that allow her to collaborate with competence and passion.

Joey Lefebvre has been acting as business development coordinator for SETYM International since 2021. He is responsible for coordinating the firm’s various tailor-made training mandates and technical support. He has a BBA in market finance and corporate finance. In addition, he is a candidate for the MBA in Project Management and expects to graduate in early 2023.

Joey has long wanted to help countries develop through their projects and capacity building. This is what led him to conduct a socio-economic study on site in South Africa in 2018. Combining such achievements with more than 8 years of experience in the field of procurement, management public contracts and project management, his curious mind, his human approach as well as his keen sense of listening and communication make him a partner of choice in skills development in these fields and in business development for your organisation.

Mrs. Ute Bamberger-Eberhardt is a senior expert in training and facilitation. She works as freelance consultant and brings over 25 years of experience in capacity building and training program design and implementation in various areas, both face-to-face and online. Additional expertise includes training of trainers in adult education, training of authors and tutors in E learning. Mrs. Bamberger-Eberhardt has earned a Master’s Degree in Higher Education from the University of Munich (Germany) and a Master 2 in New Technologies in Adult Education (Universities of Strasbourg, Mons and Geneva). She has led the design and development of seminars and training programs on “Communication with political decision makers”, “Program design according to the Competency Approach”, “Gender Issues” for International Organizations and various development projects, such as European Union, FAO, IFAD, BAD, GIZ, the French Cooperation. She also worked for NGO’s like Handicap International, INADES, EIRENE … She developed and implemented (together with a team at FAO) a method for Training Needs assessment and was member of a team introducing a School Mediation Approach in Bavarian Schools.

Mr. Bonneville is a project management, IT professional, procurement, results-based management and monitoring and evaluation professional with over 15 years of experience as a consultant. He holds a Master’s Degree in project management from the University of Quebec in Montreal (UQAM). He possesses advanced knowledge in public sector capacity building and public procurement of goods and services with an understanding of World Bank, African Development Bank, and Asian Development Bank standards. Mr. Bonneville has developed and delivered various short and long terms courses on Public Procurement Best Practices, Project Management and Results-Based Management to public sector officers from around the world. He has managed large, complex projects in the IT, pharmaceutical and petrochemical sectors for various consulting companies and was the lead of an IT development project within SETYM International and has also delivered several seminars to IT program managers.

Murielle Boucher holds a master’s degree in Accounting Science and a university certificate in Management Information Systems (MIS). She has an extensive background in financial management, information systems design, development, implementation and maintenance, performance measurement and reporting, information management and project management. Mrs. Boucher has spent more than 20 years in the Government of Canada, managing capital investment projects, from both the “corporate finance” and the “responsible manager” perspectives. This experience has allowed her to gain significant insight into what is required to manage, monitor and report efficiently on the status of capital investment projects to all levels of management. Throughout her career, Mrs. Boucher has led project teams through the design, development and implementation of various information systems to support decision makers, including capital investment management systems. She is skilled in defining requirements, analyzing options and developing solutions that integrate well with systems and applications that are already in place. She also puts a lot of emphasis on managing the impacts of changes on the organization and its employees. As part of the SETYM’s team for more than 10 years, Mrs. Boucher has designed and delivered seminars related to capital investment decisions and financial management, integrated financial management information systems (IFMIS), internal control, cost control and project management.

Karen Diaz is an accomplished consultant, trainer and facilitator of organizational performance, transformation and diversity & inclusion initiatives. With more than 20 years’ experience supporting organizations with their growth and development, she has worked with managers and employees in the public and private throughout Canada and globally. She specializes in designing and delivering leadership programs for managers and staff in areas such as inclusive leadership and diversity awareness, women in the workplace, accommodation, human rights, creating a respectful workplace, developing global leaders, leading change initiatives and supporting teams to high performance. Mrs. Diaz has international experience, having worked with senior government and private sector officials in India, the Russian Federation, Nicaragua, Honduras, the Caribbean and Romania. She leverages her expertise enabling her clients to have a much broader and strategic outlook. Her facilitated sessions provide participants with an opportunity to embrace the multi-faceted realities of diversity; be it gender, cultural, religious or generational diversity. She provides strategies that are aligned to both the organization’s goals and individual’s development plans – leveraging the diversity of competencies of your current and future talent – a winning approach to meeting the interconnected nature of the new global economy.

Steve Forget has been a consultant at SETYM International Inc. since 2008 where he directed training programs in project management, public procurement, project preparation, project monitoring and evaluation, environmental and social assessment of projects and programs. He is also a trainer for PMP exam preparation seminars, Specialist Procurement Manager (MSPM) and Specialist Manager for International Development (MPDI). President of Sherpa International since 2012. Mr. Forget is an agronomist by training and has a Master’s in Project Management from the University of Quebec at Montreal (UQAM), in addition to being certified Project Management Professional (PMP) issued by the Project Management Institute (PMI). Mr. Forget also participates in technical assistance mandates in these areas. He has worked in the following countries: Azerbaijan, Benin, Cameroon, Canada, Ivory Coast, Lesotho, Madagascar, Malaysia, Morocco, Niger, Democratic Republic of Congo, Senegal, Tanzania, Togo, to the design and execution of training. Mr. Forget has also held several mandates with private, public and para-public organizations in Canada, France and the United States.

Mark Hollingworth is the founder of 5i Strategic Affairs. Senior Consultant with extensive national and international experience, he has been teaching at SETYM International since 2002. Mr. Hollingworth holds an MBA Executive from the Université du Québec à Montréal, a Master’s Degree in mineral processing engineering from McGill University and a Bachelor’s Degree in metallurgy from Birmingham University (England). His expertise lies in facilitating strategic planning processes; Help in decision-making of management; Construction “Great” project teams; Leadership development of the project team; One-on-One Executive Coaching; Corporate training in strategy and leadership. Mr. Hollingworth has developed and delivered successful training abroad training and consulting projects in Abu Dhabi, Bhutan, Costa Rica, Ghana, Guatemala, Kenya, Mexico, Nigeria, Saudi Arabia , Spain, US, Vietnam, Zimbabwe.

Patricia Lapointe has been a staff trainer and consultant for SETYM International Inc. since 2009. Her areas of expertise are public governance, project and program management, and results-based management. She has given numerous seminars in Morocco, Senegal, Tanzania, the Democratic Republic of Congo, Rwanda, Canada, the United States and Malaysia. She is responsible for the development of educational content and teaching materials for the MPDI accreditation (project manager in international development) and several training courses in the Public Governance Pole of SETYM. Ms. Lapointe was the manager of the Virtual Development Project in the Service of French-Speaking Africa for 3 years, based in Kenya and Senegal, financed by the Canadian Development Agency for 2.1 million Canadians. She was the legislative assistant to the Honorable Paul J. Massicotte from 2003 to 2004. She worked for the International Development Research Center (IDRC) and did research work for the Organization for Cooperation and Development. Economic Development (OECD) and the London School of Economics and Political Sciences (LES). A Certified Project Management Professional, Ms. Lapointe also holds a Master’s degree in Public Administration and Public Policy Management (MAP) from the London School of Economics and Political Sciences (LSE), England, from a Master’s degree in Public Affairs from the Institute of Political Studies in Paris and a Bachelor’s degree in Communication and Geography from the University of Ottawa.

Harald Modis has been a consultant for SETYM International since 2004. He has worked for almost all his professional career in the field of project management and has extensive experience in project management in the public sector (Inter-American Development Bank, German Trade Commission) and private sector (BAT, Circo Craft, Recochem). He acquired vast expertise and mastery of tools dedicated to obtaining results and optimizing resources. His areas of interest are all focused around the sound management of investment programs and projects: design, feasibility studies and investment decisions; multiannual and annual programming and budgeting; management and communication of risk indicators and monitoring, evaluation, performance reporting and evidence-based management systems. Over the last 15 years, he has been heavily involved in strengthening public sector institutions in developing countries. He designed and delivered training workshops for more than 2000 ministry, donor and executing agency staff.

Mr. Modis has a diverse academic background. He holds a Master’s degree in Chemical Engineering from the Technische Universität Berlin, Germany, an MBA with specialization in International Management from Concordia University, Canada, a Graduate Certificate in Project Management from University of Montreal, Canada, professional certificates in Strategic Decision and Risk Management from Stanford University, USA, and in Agile Project Management from the University of Maryland, USA, as well as a Scrum Master accreditation. Since 2004, he has been certified Project Management Professional (PMP) by the Project Management Institute, USA.

In addition to his field experience in more than 30 countries, his proficiency of four languages and his ability to communicate effectively with actors from very different institutional levels; Mr. Modis likes and excels in complex international missions. His colleagues generally appreciate his structured curiosity, his ability to find creative solutions and his results-oriented team spirit.

Former Minister of State for Finance of the Government of Quebec (2005-2007), Canada, Alain Paquet is an economist specializing in monetary and fiscal policy, business cycles and growth, econometrics and financial economics. He is a full professor of economics at the Université du Québec à Montréal, where he joined in 1988. Mr. Paquet has a diversified experience as an academic, researcher and consultant to several public and private organizations in Canada and around the world as a politician. He has been a consultant and visiting researcher at the Bank of Canada, the federal Department of Finance, the Department of Human Resources Development Canada, the Canada Mortgage and Housing Corporation, the Federal Reserve Bank of Minneapolis, the Central Bank of Madagascar and Malaysia Institute for Economic Research. His work has focused on fiscal and monetary policies, macroeconomic public finances (spending, taxation and public debt), interest rate and exchange rate determinants, economic forecasts and economic cycles. Mr. Paquet holds a Ph.D. in Economics from the University of Rochester, NY, a Master’s degree in Economics from Queen’s University in Ontario, and a Bachelor’s degree in Economics from Laval University. He has published numerous articles in professional journals and has been regularly called as a speaker at national and international meetings.

Jean-Claude Pieri has shared his expertise within SETYM International for more than 13 years where he led the development of their training programs in, training of Trainers, public procurement, contract management, disbursement monitoring and operational project planning, financial and administrative management. Mr. Pieri has over 25 years of experience as an instructor and facilitator of training workshops. He was a science professor at the Montreal School Board.

He obtained a Masters in Project Management from the University of Quebec at Montreal (UQAM) and is a Project Management Professional (PMP) certified by the Project Management Institute (PMI). Mr. Pieri has worked in Bangladesh, Benin, Cameroon, Canada, Côte d’Ivoire, Tanzania, Malaysia, Democratic Republic of Congo, Ethiopia, Ghana, Kenya, Lesotho, Mali, Morocco, Nigeria, Senegal, Uganda and Zambia to design and the execution of training. He has worked with governments and their procurement staff or executives on projects funded by international donors, improving their skills to meet international requirements and standards. It has likewise provided technical assistance for the markets of AGETIER, Mali; financial management and contract management with BCeCo, Kinshasa (DRC), development of a PPSD and procurement Plan for the PROMINES II project (DRC). Mr. Pieri has also been appointed conciliator in the World Bank-financed project (BCC with ATS / CSD), Kinshasa (DRC).

He has participated to the preparation of a certification programs in Procurement (MSPM) and training of trainers (MSFP) for the Public Procurement Regulatory Authorities (ARMP) in Senegal and Benin also for the ministries of interior and finances in Morocco.

Marie-Douce Primeau holds a Doctoral degree in Public Administration from the School of Public Health from the University of Montreal (Canada), a Doctoral Level diploma in Program and Project Evaluation and a Master’s degree (M.Sc.) in Political Sciences, University of Montréal (Canada). Furthermore, she holds a degree of Project Management from HEC Montréal as well as a degree in International Cooperation from the CFCI. Mrs Primeau is certified Project Management Professional (PMP) by the Project Management Institute (PMI). She has over 10 years of professional experience in project evaluation and in project management. Her areas of specialization include: impact evaluation with a utilization-focused approach, strategic planning, project and program management, and monitoring and evaluation systems implementation. Mrs. Primeau has been the lead evaluator for major evaluations for the different public institution and conducted many final evaluation consultant for NGOs. Over a period of five years, she led a provincial research for a pancanadian research on foreign trained nurses integration.

Mrs. St-Onge, acts as an international consultant since 2002, she contributes to the implementation of Human Resource Management Strategies and leading practices in Quebec, North Africa, Democratic Republic of Congo and Haiti. She supports decision makers and managers of public and private sectors in the success of their organizational challenges. Graduated in career guidance and administration of the University of Sherbrooke, speaker, she has published various articles including a book in 2015 entitled “I immigrated to my country.” She contributed to the development of HRM skills of several hundred people. She has over 25 years of advisory role in the field. She shares her passion of intercultural management with executives, managers and professionals from around the world.