Leadership and Decision Making

Location : Kuala Lumpur
Date : 20 November to 8 December 2023
Customer : Tanzania Revenue Authority (TRA)
Overall satisfaction : 94 %

Description of Services Provided

Two training sessions on Leadership and Decision making offered in Kuala Lumpur, Malaysia to 15 staff members of the Tanzania Revenue Authority

Specific Objectives

  • Understand the concept of leadership, its evolution, and current trends.

  • Explore the importance of leadership power and influence, and their link to individual and organisational productivity.

  • Master key skills and analytical tools needed to address workplace challenges.

  • Learn to delegate effectively through a solid grasp of the task lifecycle.

  • Improve performance management, measurement-based accountability, motivation, and constructive feedback.

Commentaires

Participant Feedback on the Mission

  • “The session was very useful to myself, and I have no doubt that the knowledge acquired will transform me to a better leader.”
  • “The knowledge is not only beneficial in daily working environment but also at personal level.”
  • “This training has to extended to level of Deputy Commissioners/Directors and managers.”